Job Description

Job Description and Duties

Under the direction of the Legal Division Claims Manager (Supervisor I), and/or the Office Administrator (Supervisor II), the incumbent is responsible for directing and coordinating the review and processing of statewide damage claims filed with the Department of General Services (DGS). The Claims Officer is responsible for the entire investigation and evaluation of potential and filed public liability claims arising in the District and provide support to attorneys in the Legal Office. The Claims Officer also evaluates and processes tort claims in the amount of $12,500 or less pursuant to Government Code section 937.5 and represents the Department in Small Claims Court. The Claims Officer may monitor the work flow in the unit and make assignments and provide guidance and assistance to other staff in the unit.

Eligibility for hire may be determined by your score on the Analyst II  exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click and search by typing in the classification title.

Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job. 

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PARF# 42-27-0016 / JC- 525030

You will find additional information about the job in the .

Working Conditions

Position located 464 W Fourth St San Bernardino, San Bernardino County.

Multiple positions may be filled from this recruitment.

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.

Special Requirements

• Statement of qualifications (SOQ) required.

The Statement of Qualifications (SOQ) serves as documentation of each applicant's ability to present information clearly and concisely in writing. Please follow the instructions below; failure to include and complete the SOQ as instructed may result in the SOQ not being considered and in disqualification from the interview. Resumes and cover letters will not take the place of the SOQ. The SOQ must be typed, no more than two pages in length, and 12-point Arial font.

Using the Duty Statement clearly demonstrate how your experience meets the qualifications for Analyst II. Possession of Minimum Qualifications will be verified prior to interview and/or appointment.  If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification.  Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment.  Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent.  Here is a list of evaluation agencies: . Please redact birthdates and social security numbers. 

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Strong analytical and critical thinking skills to interpret complex legal issues and identify solutions.

• Excellent written and verbal communication abilities for drafting legal documents and presenting arguments effectively.

• Attention to detail, ensuring accuracy in contracts, filings, and correspondence.

• Ability to work collaboratively with colleagues, clients, and stakeholders across departments.

• Sound judgment and ethical integrity in handling confidential information and making legal decisions.

• Adaptability to changing laws, regulations, and organizational requirements.

• Strong organizational and time management skills to prioritize tasks and meet deadlines.

Benefits

to view the Benefits Summary for Civil Service Employees in the State of California.

Important Application Instructions

The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-525030), PARF# 42-27-0016 and title of the position (Analyst II) must be included on the STD. 678 form.

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts.  Confidential information that should be  excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age.  The job application packet checklist is not required to apply for this position.  Failure to follow these instructions may result in your application not being considered for this position.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.

Job Tags

Permanent employment, Full time, Contract work, Work at office, Remote work

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